At Southeastern Fertility Center we strive to offer the best possible care for our patients. Our finance department is always available to answer insurance questions and financing options.
We accept Tricare, BCBS (State), BCBS PPO, Blue Choice, Cigna, UHC, and Aetna. Since infertility may or may not be covered by your insurance company we also recommend that you contact your insurance company so you can fully understand your benefits and can make informed decisions regarding your treatment plan. We have put together some benefit verification guidelines that will help you through the process of working with your insurance company:
Insurance policies come in two forms. The first is the actual contract, which is a legal document written in very specific language. The second is the summary plan description which provides a general explanation of your plan and benefits. You will want to obtain both from your employer or insurance company and read through the infertility section.
If you have questions regarding some of the information while reading through the contract, you may call the customer service phone number printed on your insurance card. We recommend that you do the following:
- Specifically ask for benefits relating to infertility.
- Obtain the name of customer service representative giving you information.
- Document the date and time of phone call.
- Request written confirmation of benefits.
Most insurance company customer representatives will only answer the question asked. Try to be very specific when asking questions relating to benefits. Sometimes components of a procedure may be covered but not the entire procedure (such as blood work, ultrasounds, etc.)